One price per agent. The AI is uncapped, because it's yours.
No per-answer fees. Your bill moves when you hire, never when the AI does its job. 30 days free, no card.
See what metered AI billing is costing youor $24/mo billed annually, 2 months free
For small teams putting AI on the routine questions.
Start free 30-day trial- AI answers from your help center
- Hand-offs to your team, with a note on why
- AI writing tools and thread summaries
- Help center, ticket form and live chat
- 2 shared inboxes
- 2 verified sending domains
- Slack, Shopify, Linear, Jira and Claude
- Workflows, saved replies and an SLA target
or $41/mo billed annually, 2 months free
For growing teams with several inboxes and a queue to share.
Start free 30-day trialEverything in Basic, plus
- 5 shared inboxes
- 5 verified sending domains
- Round-robin assignment
- Custom fields on tickets
- Weekly AI performance digest
- AI recommendations on what to fix next
- API access and SLA targets per priority
- Priority support
or $66/mo billed annually, 2 months free
For multi-brand teams running support at volume.
Start free 30-day trialEverything in Growth, plus
- Unlimited shared inboxes
- Unlimited verified sending domains
- Load-balanced routing
- All-time reporting history
- Single sign-on (SSO)Soon
You're billed per agent, per tier, and nothing else. No per-resolution charges, no AI usage metering, no add-ons. Your total is simply your agent count times your tier's per-agent price, so it changes only when you add or remove agents. Choose monthly billing or annual (two months free). Same per-agent metric either way.
No volume tiers to track. Running a large or regulated team? Contact sales.
Compare plans
Every tier includes the AI, your own key, and unlimited forwarding aliases.
| Feature | Basic$29/agent/mo | Growth$49/agent/moMost popular | Scale$79/agent/mo |
|---|---|---|---|
| Shared inboxes | 2 | 5 | Unlimited |
| Verified sending domains | 2 | 5 | Unlimited |
| Forwarding aliases | Unlimited | Unlimited | Unlimited |
| Help center | ✓ | ✓ | ✓ |
| Hand-off routing | Assign to a person or group | + Round-robin rotation | + Round-robin & least-busy |
| Reporting history | 1 year | 2 years | All time |
| Custom fields | , | ✓ | ✓ |
| Weekly AI digest, emailed | , | ✓ | ✓ |
| Public ticket form | ✓ | ✓ | ✓ |
| Workflows (automatic + manual) | ✓ | ✓ | ✓ |
| Live chat on your website | ✓ | ✓ | ✓ |
| SLA targets with breach alerts | One for all tickets | Per priority | Per priority |
| Slack, Shopify, Linear and Jira | ✓ | ✓ | ✓ |
| Claude connector | ✓ | ✓ | ✓ |
| Import from Zendesk, Intercom, Help Scout, Freshdesk | ✓ | ✓ | ✓ |
| Single sign-on. SSO (coming soon) | , | , | ✓ |
| API access | , | ✓ | ✓ |
| Priority support | , | ✓ | ✓ |